This focus group has two short phases and will take 20 to 30 minutes in total to complete.
Phase 1:
- Website & Online Presence Review
- (10–15 minutes)
You’ll be asked to explore specific elements of our website and online presence.
Phase 2:
- Educational Materials Review
- (10–15 minutes)
You’ll review a small set of educational materials and provide feedback on how clear, helpful, and easy to understand they are. This helps us ensure our resources are useful and accessible.
Online Presence
In this section, we want to confirm that users are able to find our website and navigate seamlessly.
Here are the steps:
- Go to Google.com
- Search this phrase: Loading...
- Click on More Businesses
- Scroll until you find Weston & Pape Injury & Accident Lawyers
- Click Reviews
- Click Website
- On the homepage, scroll to the bottom
- Click any one of the links in the top menu, and scroll to the bottom
- Click another link in the top menu, and scroll to the bottom
Part 2
This section confirms how easily you can navigate the website.
Here are the steps:
- Step 1: Explore our resources
- Step 2: Answer a few quick questions
In a few words, describe any issues you had when finding the business on Google, or navigating the website.
